Privacy Policy

Effective Date: August 17, 2026

Quality Cleaning Center respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, create an account, schedule service, or use our pickup and delivery services.

Information We Collect

We may collect information you provide directly to us, including:

• Your name

• Email address

• Phone number

• Pickup or delivery address

• Account and order information

• Service preferences

• Messages submitted through our contact forms

• Payment and billing information processed through our service providers

We may also automatically collect basic technical information, such as your browser type, device type, IP address, pages visited, and website activity.

How We Use Your Information

We may use your information to:

• Schedule and complete cleaning, pickup, and delivery services

• Create and manage your customer account

• Process payments and provide order updates

• Respond to questions and customer service requests

• Improve our website, services, and customer experience

• Send service updates, promotions, or special offers when permitted

• Protect against fraud, misuse, or security threats

• Comply with legal and business requirements

Service Providers

We may share information with trusted companies that help us operate our business, including CleanCloud, payment processors, website hosting providers, mapping services, email providers, and delivery service providers.

These companies may only use the information as needed to provide their services or meet legal requirements.

We do not sell your personal information.

Payments

Payments made through our website or mobile services may be processed by third party payment providers. Their collection and use of payment information are governed by their own privacy policies and security practices.

Cookies and Website Technology

Our website may use cookies and similar technologies to provide website features, remember preferences, understand website activity, and improve performance.

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Third Party Links

Our website may contain links to CleanCloud, Google Maps, Facebook, Google Play, the Apple App Store, and other third party services. We are not responsible for the privacy practices or content of those websites. Review their privacy policies before providing personal information.

Data Security

We use reasonable administrative and technical measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, and comply with legal obligations.

Your Choices

You may contact us to:

• Request access to your personal information

• Correct inaccurate information

• Request deletion of certain information

• Update your communication preferences

• Unsubscribe from promotional emails

Some information may be retained when required for legal, accounting, security, or business purposes.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact:

Quality Cleaning Center
1686 S. Pleasant Valley Road
Winchester, VA 22601
Phone: (540) 667-1999
Email: ourqualitycleaners@gmail.com